I use actions, they add a little oomph to the photos, and some actions just make the workflow a little quicker. I certainly don’t use them at 100% ever. Even though they are premade, I use them individually on each photo. I always offer clean edits to the clients and my clean edits typically have had a few actions used on them. Additionally, as you probably have seen from my photostream, I give some “artsy” edits, which have more of an action applied. Some of those vintage or creamy black-and-white ones were actions. Personally, those are not the kind of photos I’d put on my own wall, but people love them for their online albums. So I do both.